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Commentary and Discussion From the Retail Community
Is Giving Feedback Harder Than Getting It?
The problem with workplace feedback is less about employees dreading the exercise and more about managers avoiding facing awkward conversations.
Will Self-Checkout Tip Prompts Prompt a Tip Backlash?
Payment solutions with built-in tip prompts are now showing up in new retail verticals and even at self-checkout kiosks.
Can Retailers Get Pols to Stop Playing Chicken in Debt Ceiling Negotiations?
The nation’s largest retailers are calling on Congress and the Biden administration to quickly hash out a deal on the national debt limit and avoid having the U.S. fall into…
Can Under Armour Get Promotional Discounts Under Control?
Promotions could challenge Under Armour’s profit margins in the years to come.
Are Warehouse Clubs Retail’s Big Post-Pandemic Winners?
Shoppers flocked to Costco and Sam’s Club during the pandemic for bulk buying and continue to do so amid high inflation in search of value.
Is Mobile Shopping in Stores All About Finding Deals?
A new survey finds consumers increasingly using their mobile devices and retail apps to support the in-store shopping experience.
Is Retail Moving to The Suburbs?
Retailers operating in the suburbs have benefited from the remote work trend, which has led retailers with stores in city business districts to look for space in the suburbs.
Is Saying ‘Sorry’ Complicated For Retailers?
A new book, “Sorry, Sorry, Sorry: The Case for Good Apologies,” argues that apologies often come off as insincere because they’re viewed as admissions of guilt or weakness.
Why Is Shopify Abandoning In-House Fulfillment?
Shopify last week announced plans to sell the majority of its logistics business, including Deliverr, to Flexport, the freight forwarding startup.
Is Sephora Ruining Its ‘Free Birthday Gift’ Perk?
Sephora will soon require members of its Beauty Insider loyalty program to spend a minimum of $25 online to have their “Free Birthday Gift” mailed to them.
Should CPGs Lower Prices as Inflation Comes Down?
If consumer packaged goods companies raise prices because of higher costs, should they lower them as costs come down?
Will The Union for Kroger and Safeway’s Workers Torpedo the Supermarket Giants’ Merger?
The United Food and Commercial Workers International Union (UFCW), representing thousands of associates working for Kroger and Safeway, has come out in clear opposition to the merger of the two…
What Are The Drivers of a Winning Sales Pitch?
Preparation is critical when bringing a product to market or introducing it to a retailer—especially considering that most new products fail.
Should Print Circulars Stay or Go?
Kroger is following in the footsteps of Giant Eagle, attempting to phase out its print inserts in newspapers and mailed to homes in favor of digital alternatives.
Will New CEO’s Plan Give Starbucks a Pick-Me-Up?
New Starbucks CEO Laxman Narasimhan is putting his own spin on Starbucks’ business improvement plan, naming several pain points he hopes to address to reinvigorate the coffee chain.
Can Amazon Help Jumpstart Shopping On Pinterest?
Pinterest has reached a multiyear deal making Amazon.com its first partner on third-party ads, promising to bring more brands and relevant products to the platform.
Have Americans Become Sick of Social Media?
That enthusiasm for social media has waned over the years and a new survey shows that Americans are not thrilled with it anymore.
Are the Kroger and Albertsons Merger Criticisms Just Unfounded Myths?
The chief executives of Kroger and Albertsons have penned an op-ed piece in the Cincinnati Enquirer detailing what they say are three myths created about the proposed merger of the…
Will Mattel And Hasbro Sell More Games and Toys Through New Collab?
Rivals Mattel and Hasbro, for the first time, have entered into a multi-year licensing agreement to create co-branded toys and games.
Should Store Associates be Fired for Posting on Social Media?
An associate at a Gucci store in Los Angeles was recently fired for unboxing everything the luxury store gave her on her first day of work on TikTok and joking…
Will Americans Clean Out Their Closets For a Container Store Gift Card?
The Container Store’s mission is to help people get organized. For many people, getting organized includes cleaning out their closets.
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