As customer demand for “right now” service increases, many retailers believe their customers can avoid sending a gift that’s the wrong size or resorting to an impersonal gift card. Learn how American Giant addressed this new gifting opportunity.
Get this guide for exclusive insights about how retail shoppers buy today – including 6 key strategies for online and offline environments, quick ways to connect online and offline customers, and more findings from Criteo’s 10,000 shopper survey.
While 94% of retailers believe their company “embodies customer obsession,” only 18% report revenue growth from their customer-focused efforts. Read the study, commissioned by Listrak, to find out why…
Download the report to learn the 5 predictions for digital commerce in 2019, why the enterprise marketplace model is a key part of Gartner’s vision for the future of digital commerce, and recommendations for digital commerce leaders adopting new technologies.
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