eBook: Overcoming Tough Staffing Challenges


This synopsis recaps our panel’s expert analysis of UKG’s annual staffing trend study.

According to the survey, nearly 75% of retailers expect staffing challenges to directly impact the in-store customer experience this holiday season.

Our expert panel broke down the study findings and gave advice on overcoming today’s most vexing hiring and staffing issues. Hear recommendations for how to motivate your people to build an outstanding customer experience.

Discover answers to these pressing questions and more:

  • Do retailers truly understand what jobseekers really care about?
  • What are stores doing to elevate the frontline experience for managers and employees?
  • Why are store managers quitting? (Surprise: Pay isn’t a top factor!)
  • How important are economic concerns when it comes to workforce planning?

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