Biography

Rich Kizer is a speaker, retail strategist, author, and consultant. Rich and his business partner, Georganne Bender, have helped thousands of businesses in the retail, creative, restaurant, healthcare, deathcare, hospitality, collegiate, toy, travel, tanning, beauty, tech, auto, sales and service industries grow their sales since 1990. KIZER & BENDER are listed among the Top 40 Omnichannel Retail Influencers, Top 100 Retail Influencers, and the Top Retail Industry Experts to Follow on Social Media. They made Meetings & Conventions Magazine’s list of Meeting Planners Favorite Keynote Speakers and have been named two of Retailing’s Most Influential People. Their award-winning Retail Adventures Blog is consistently listed among important retail and small business blogs. As global retail thought leaders, KIZER & BENDER serve as BrainTrust panelists for RetailWire, and are partners and emcees for the popular Independent Retailer Conference held twice a year in Las Vegas. Rich and Georganne are experts on generational diversity, consumer trends, marketing and promotion, and everything retail. As consumer anthropologists they stalk and study that most elusive of mammals: Today’s consumer. Each year KIZER & BENDER host consumer focus groups, one-on-one interviews, and intensive on-site studies. The result of their research is literally straight from the mouth of the consumer: solid ground level intelligence you can use to better serve your own customers. KIZER & BENDER are married, just not to each other. 2023 marks their 33rd anniversary as a speaking team.