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Commentary and Discussion From the Retail Community
Will Retailers Do Good And Do Well In The Recommerce Market?
The U.S. secondhand market is growing 16 times higher than general retail and is expected to double by 2026, reaching $82 billion.
Has Purpose-Driven Marketing Become Less Relevant to Consumers?
A new study finds over 57 percent of U.S. consumers cannot name a brand that is making a difference when it comes to either the environment or diversity.
H-E-B Connects Shoppers to Pet Care Pros
H-E-B now offers a way for them to get a head start on home-related tasks before they are even done shopping.
How Can Big Retailers Stay On Top Of The Secondhand Market?
The online thrift market is getting more heated as inflation drives customers to seek more deals, leading some to ask how major retailers will react to the new, more competitive…
Will Amazon’s Warning About ‘Frequently Returned’ Items Make It More Popular Than Ever?
Amazon.com may have devised a partial solution to curb the amount of product returns it receives: labeling “frequently returned” items in its online marketplace.
Nordstrom and Panera Leverage AI and Automation to Enhance Operations
Alexis DePree(CSCO, Nordstrom) and George Hanson(VP/CDO, Panera Bread) discuss the bright future that retail can anticipate as a result of leveraging artificial intelligence (AI) and automation.
Should AI Insights Be Shared With Consumers?
AI’s potential for therapy is being increasingly examined, particularly given the financial and logistical barriers facing human-centered treatment.
What’s Next for Macy’s as Jeff Gennette Announces Plans to Retire?
Macy’s, Inc. CEO Jeff Gennette, 61, has said he will retire in February after nearly 40 years working for the department store giant.
How Much Should Foot Locker Lean on Nike?
Foot Locker Inc. said its relationship with Nike has been “revitalized” with the world’s largest sports brand expected to account for 55 percent to 60 percent of the sneaker chain’s…
Are David’s Bridal and Ashley a Perfect Retailing Match?
David’s Bridal is partnering with furniture and home furnishings retailer Ashley to give a few lucky newlyweds every quarter a start on starting a home together.
How Can ‘Consent Fatigue’ Be Overcome?
Home Depot shared encoded email addresses and in-store purchase information with Meta when in-store shoppers chose to receive an e-receipt.
Why is Walmart Closing Its Portland Stores?
Walmart’s planned closure of its last two stores within Portland’s city limits later this month has drawn national coverage amid speculation that it may be due to rampant shoplifting.
Telfar’s Dynamic Pricing Model Offers a New Way to Gauge Luxury Item Demand
Telfar has introduced a “Live Price” pricing model based on customer demand.
New Starbucks CEO Plans to Work Behind the Counter
Mr. Narasimhan already spent the six-month ramp-up to his new job earning his barista certificate and visiting store locations, farms and manufacturing centers.
Is Free Shipping A Thing of the Past?
Retailers everywhere are dialing back free shipping policies and other efforts to maintain profit margins.
Bloomingdale’s Hires The First Chief Merchant In Its History
The merchant role has become more analytics-driven with big data helping guide pricing optimization, inventory and mitigating supply chain disruption.
Will AI-generated Models Replace Human Models In Ad Campaigns?
“While AI will likely never fully replace human models for us, we are excited for the potential capabilities this may afford us for the consumer experience.”
Walmart Lays Off Fulfillment Center Workers as Sales Slow and Robots Go to Work
Walmart expects sales to slow in the second half of the year as consumers continue to limit spending on discretionary purchases in the face of inflation and economic uncertainty.
Will Geoffrey’s Road Trip Drive New Kids To Toys”R”Us?
“We are sending Geoffrey across the country to kick up the excitement for families to have what we call a ‘playcation’ where you put your responsibilities aside and embrace fun.”
Will Petco’s Subscription Plan Change How Puppy Parents Feed Their Pooches?
“We’re delighted to be bringing this industry-first offering to market. But it’s not just our merchandise it differentiates us, it’s also our omnichannel delivery capabilities.”
Amazon Gets Ready to Go to Court Over Its Biometric Data Collection
Technology that collects or utilizes biometric data has grown more prevalent in recent years for personal use in solutions like Apple’s Face ID and at retail.
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