2018 Retail Trends Report

2018 Retail Trends Report

Alliance Data’s Now, New, Next trends report examines how brands are navigating shifts and countering increased customer expectations. Find out how to put these 2018 trends into action through elevated service offerings, deeper engagement opportunities, and innovative connectivity.

WayfinD AUTUMN 2017

WayfinD AUTUMN 2017

WayfinD is a quarterly e-magazine filled with insights, trends and predictions from customer experience experts. Each issue covers the latest in consumer research, digital strategies, and provocative questions every business should be asking.