Retail operators are at a Darwinian crossroads, facing a future in which evolution equates to survival.

Many retailers are looking intently at advanced cognitive science as a way to heighten their understanding of customer behavior and, in turn, optimize their business practices.

In this quest, A.I. holds great promise for a wide range of retail applications — from robotic production to predictive analytics and improving human-to-machine communications. As theory advances into retail practice, RetailWire, in coordination with IBM, sought an understanding of what aspects of the value chain retailers and their partners think are ripe for A.I. improvements.

See this on-demand, interactive event as we present the results of our survey of nearly 200 retail industry execs. We also interview a live panel of experts to get their interpretation of the study data and their advice for retail operators.

Feature presenter:
Jennifer Van Cise
Vice President, Industry Solutions & Business Development, US Distribution Market, IBM

BrainTrust Panelist:
James Tenser
Principal, VSN Strategies

Mark Heckman
Principal, Mark Heckman Consulting

Moderated by:
Al McClain
CEO, RetailWire