H&M adding third-party brands to attract shoppers

H&M is adding more third-party brands to its stores and websites to attract more paying customers. The Swedish retailer launched its marketplace strategy last year to help it compete against rivals including ASOS, Shein, Temu and Zara. H&M has added 70 outside brands to its platform in six markets. The retailer reported better-than-expected profits in…

OpenAI faces lawsuit over ChatGPT’s use of people’s data

A lawsuit against OpenAI, the company behind ChatGPT, claims that it violates people’s copyrights and personal privacy across the Internet when it uses scraped data to make its technology smarter. “All of that information is being taken at scale when it was never intended to be utilized by a large language model,” said Ryan Clarkson,…

Retail associates adapt to use AI tools

Retail associates are initially reluctant to embrace recommendations from artificial intelligence technology when performing their jobs. Most come to learn the benefits of the new tech but communication is key, according to companies such as Sam’s Club that use AI to improve in-store performance. “We work with our associates to show that the machine is…

Melinda Gates said more female computer scientists needed to combat AI gender bias

Philanthropist Melinda French Gates says that technology firms need to onboard more women if it is serious about combatting gender bias in artificial intelligence tech. “I’m very nervous because we don’t have enough women, again, who are computer scientists, and who have expertise in artificial intelligence and without that, we will bake bias into the…

Retailers deploy facial recognition tech to thwart thieves

Stores in the UK are utilizing facial recognition technology to identify and ban shoplifters from entering their locations in the future. The technology, which has seen its price drop and performance improve in recent years, is becoming more attractive to retailers who feel they are fighting a losing battle against organized retail crime gangs.

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